Instructions for use and maintenance
Please note that the indicated dimensions are approximate values. Measurements accurate to the millimeter cannot be guaranteed because of the materials and production techniques used. Consequently, you must always bear a certain leeway in mind. Stiftung Warentest (German consumer magazine) recommends subtracting ca. 5 cm leeway from the available space.
Make sure that armchairs or easy chairs can also be pushed under the table without touching the bottom edge of the table or any mechanisms that may be present under the table top. To avoid unsightly pressure marks on the backrest, make sure that your chairs are not pushed against the edge of the table.
If you should notice that the delivered furniture wobbles, test it at different places in your home, to exclude an uneven floor as the cause and make sure that all screws are tightened.
Please notice that our tables should be set up by skilled personnel. Functions of tables should also be explained and tested at delivery together with the building team.
Please note that our furniture for the general living room is not suitable for outdoors or bathroom.
The load-bearing capacity of arm rests, foot rests, etc., is limited. They are not made to bear the full body weight.
Our chairs are tested according to international standard norms and have a tested max weight bearing of 110kg.
The recommended average annual temperature is 18-21°C at a relative humidity of 45-55%. These climatic conditions are important not only for human health; your furniture also benefits from them.
As a hygroscopic material, wood constantly absorbs moisture from the environment and releases it again. In the event of long-term deviations from the recommended climatic conditions, the wood starts to work again. This can lead to cracks, warps or shrinkage.
In general, you should make sure not to place your furniture in immediate vicinity of active heat sources as this will have a negative impact, not only on wood, but also on leather and fabrics, which can dry out and crack.
To protect your floors and furniture you should make sure already when you make your purchase, that the pre-assembled glides or wheels (hard floors) are suitable for the covering of your floor space. If that is not the case, separate protective mats must be provided.
It is vitally important to ensure that the correct choice of glider is adhered to, doing otherwise can result in un-necessary wear and tear to the glider itself and potential stress to the chair frame.
Please note that unless the floor surface is entirely dry, (in the case of moving the chairs whilst cleaning is in process), this can result in noise from the glider on the floor surface and not considered a fault.
We would strongly recommend that when placing one of our solid wood tables on a surface with underfloor heating that you request special gliders for this purpose.
When moving your table – always lift with adequate amount of people, it should never be dragged or shoved across the floor. Always ensure that the extension mechanism is safely closed when attempting this procedure – failure to do so could result in damage to the fixings and would affect the integrity of the table.
New products smell at the outset depending on the materials and composition. Such smell is typical for the products, but pretty much dissipates over time.
The intensity of the smell depends on different factors such as indoor climatic conditions, season, temperature fluctuations, ventilation, degree and length of use, personal sensitivity, etc.
Frequent ventilation and wiping with a spray-moistened cloth absorb the smell. Always dry the surface after cleaning.
Please follow the special care instructions for our aniline and suede leather.
Bear in mind that materials such as wood or leather always retain a certain inherent odor.
Not only sunlight, but also strong artificial light, such as halogen lamps, influences and changes the surface of your furniture over time. Your furniture can become lighter or darker, depending on the material.
Synthetic fibres attain better values than natural fibres (also check: Light fastness).
In general, natural wood turns yellow, stained wood fades. The more natural a table, the faster the colour of the wood will change.
Absolute light fastness cannot be attained. It is therefore important to protect your furniture from the direct influence of light, particularly in rooms with large windows facing south; otherwise changes can occur rapidly even within a few weeks – so attention is required from the start to ensure the best care and consistency.
Please note that wood can change already shortly after delivery. You must therefore be very careful if you place runners, vases or other decorative elements on the table. If their place is not changed regularly, colour differences may arise on the table top (also check: Extensions).
Manufacturing tolerances cannot be avoided in the industrial serial production of furniture. There is no material defect if the deviation in the colour, structure and measurements remains within the national and international standards or if it is of no particular significance.
Upholstery and seating furniture
Irrespective of the material used, construction, processing and price, three important product properties must be taken into account for qualitative assessment of furniture, as they do not entail any material defects in subsequent changes from normal, natural use:
- Typical properties
Result from special material properties (e.g. grain in the leather or the wood)
- Model-related properties
Optical appearance of a model (e.g. loose or tight upholstering)
- Usage properties
Use-related changes, which are not attributable to quality and processing (e.g. patina in aniline leather, sitting marks or “favorite spot”)
Bright or plain covers are generally more sensitive to soiling. Please make sure that only colour fast fabrics are used on the covers. This applies not only for jeans and other non-colour fast covering fabrics, but also for cushions, covers, etc. that could lose colour.
Should the furniture fabric lose colour, it should be cleaned with appropriate products for optimal results.
Velour and micro-fiber fabrics may still show slight grinding residues from production on the fabric. These can be removed with a moistened cloth or by light vacuuming with the upholstery nozzle. If the cover should stain your clothing, such colour transmission can be removed by simply washing the article of clothing.
Furniture fabrics and synthetic materials have natural conductivity, but may absorb only limited moisture. If the air is too dry (usually in winter), electrostatic charge may occur.
In such a case, it suffices to increase the atmospheric humidity or to wipe the fabric with a slightly damp cloth in order to deal with the problem.
Colour differences between sample and delivery are possible, particularly in the case of natural fibres, leather and wood, since these are organic raw materials. Differences in colour shade, texture and structure are thus unavoidable. Absolutely identical colours cannot be guaranteed.
Prior pattern matching is therefore advisable when re-ordering.
These shiny marks, also known as seat sheen, occur in all velour and velour-like surfaces. The pile of the fabric is pressed flat by pressure during use: the higher the pile, the greater the difference. The individual fibres of the fabric change from bright to dark or matt to shiny when the pile is reversed. This may give the impression of spots or wear. It is actually a typical property of the material, which has no influence on the use, wear, function or lifecycle of the furniture.
This effect (of lustre use) can be diminished by rubbing lightly with a moist cloth which can revitalize the fibres. Let the fabric dry completely before you use it again.
A distinction is drawn between tight, loose and very loose upholstery. Whereas in the case of tight upholstery, the cover remains largely crease-free also when in use (see also: Wave/crease development), creases may constitute a design feature in loose upholstering. This is not a defect, but a model- or material-related property, and thus no reason for complaints.
Please note that models with removable cover are not upholstered as tightly as the fixed upholstered version of the model.
If you opt for a model with loose cushions (with compartments), do not forget to shake out the cushions regularly, as this is part of the normal care.
Light fastness defines the resistance of fabrics to the influence of light. Here, synthetic fibres attain better values than natural fibres, and dark tones better results than light tones. Absolute colour fastness is not possible. Discolouration cannot be entirely avoided. To preserve the colour of your covers as long as possible, protect your furniture from direct sunlight and strong artificial light.
Pills may initially form in flat woven and mixed fabrics from use, as loose particles from the yarn are mixed with fuzz from clothing. The pills can be easily removed with a special fuzz device without damaging the fabric. The development of pills and their removal has no impact on the durability of the fabric.
Friction resistance (fastness to rubbing) defines the resistance of the colour of a furniture fabric to rubbing with or staining from other dry or moist textiles.
See also: Staining and dye migration → Grinding residues.
Many of our models are equipped with a NOSAG spring system in the seat. The springs absorb the weight during load.
Rubber straps are used on the substructure in the back and arm rests for elasticity and deformation resistance. Different types of multi-layer foam are used depending on the model (tight or loose sitting comfort). Polyether foam fabrics (cold foam), rebond foam or the latest hybrid foam generations (memory foam) are used which are particularly elastic, but return to their original form.
Note: Only fireproof foam is used for deliveries to the United Kingdom.
The sitting comfort may vary in individual models of a product family because of differences in construction and form. It is not always possible to provide all models with the same spring suspension. The choice of the covering material (leather, fabric or imitation leather) also has an influence of the felt seat firmness of your furniture.
A normal, natural change moreover takes place with use. The foam becomes softer and loses up to 15% of its firmness. This is typical of the material and no reason for complaints. You should therefore change your seat regularly to avoid an uneven onset and thus hollow formation (favourite spot → see also: Wave and crease development).
The seat firmness changes irregularly with use. It is therefore important to avoid what is known as a favourite spot. Otherwise hollows will form. Foam typically loses up to 15% of its firmness when the seat starts to be used. How long this process lasts depends on the duration and intensity of use.
In addition, the covering material is stretched under the influence of body heat, humidity and weight. The seat thus acquires its typical appearance owing to use. Waves appear in the cover. These may differ considerably depending on the model and covering material, but can be removed by smoothening. It can in general be said that the thinner the covering material and the larger the upholstered surface, the greater the tendency for crease and hollow formation.
You should also avoid an intermittent stress on the cover. The material may not retract again, dents may occur, and the surface can be damaged.
You should consider the covering material of your furniture not merely from the visual and fashionable aspect. Practical utility, cleaning, care intensity and the like are also important. Individual needs require different covering materials. The price is not necessarily an indicator of the robustness and durability, but may be justified also by its special production technique or materials used.
A distinction is drawn between natural and artificial fibres when it comes to covering fabrics. The advantages of synthetic fibres are their higher wear resistance, durability, stability, higher light fastness and friction resistance. Natural fibres on the other hand are breathable and absorb and release moisture.
The fabrics are designated according to their surface quality:
- Flat woven fabrics
Characterised by a closed, smooth surface, without pile. These fabrics have a nice look and are ideal for combining. They are therefore not as durable as velour.
- Woven velour fabrics
Also known as pile fabrics. The fibre ends stand up in this type of fabric. Synthetic fibres provide high wear resistance, but also have a tendency to seat sheen.
- Flock velour / flocked fabrics
Have a velvety to suede-like appearance. Flock is very durable, easy to maintain, soft and warm, but is sensitive to solvents and scratches.
- Micro-fibre fabrics / curly grain fabrics
Have a suede-like appearance too. Like flock velour, the fabric is very durable and easy to maintain. After long-term use, however, excessively shiny or dark rough spots may appear here.
Note: Only fireproof fabrics are used for deliveries to the United Kingdom.
Regular maintenance care for your furniture is comparable to daily personal hygiene. Soiling such as dust, sand or crumbs, which result from daily use, should be removed regularly by means of light vacuuming. Always use a furniture brush in the fibre direction. Do not wait until clear traces of soiling are visible
Particularly exposed places such as armrests or the top of the back, which are high traffic areas are more at risk and should be paid more attention.
To keep the fibres of your fabric elastic as long as possible, it suffices to wipe the fabric with a moist chamois in the fibre direction now and then. Do not use micro-fibre cloths or steam cleaners!
It is best to remove spots immediately after they appear. Dab spilled liquids immediately with an absorbent cloth or paper towel, so that the liquid does not penetrate into the fabric. Never rub on the spot. Some of our fabrics have a Teflon© coat, which delays – but does not completely prevent — the penetration of liquids. Please note that this coat is reduced (wears off) with use and cleaning over time.
Regarding our fabrics with the Aqua Clean function, which are a specialised science, need only to use a cloth with water no detergents required.
To check which fabrics have the Teflon option, which one are Aqua Clean and which can even be treated with bleaching agents (Easy Clean), please have a look in our Retail Collection and Finishings catalogue.
Use only distilled water for cleaning to avoid lime scale deposits. Clean extensively insofar as possible from seam to seam and always from the outside to the inside, so as not to enlarge the stain. Test the cleaning agent (alkali- and oil-free and pH neutral) on a non-visible area to make sure that the product does not attack the cover. Remove carefully all residual cleaning agent after the cleaning, as they could lead to rapid resoiling.
Suitable care products are indicated at www.lck-international.com.
If you have opted for a model with removable cover, always clean it according to the instructions on the label. Use only liquid mild detergent (pH neutral, unscented, and without oil fractions) or liquid neutral soap without bleach.
Please note that coarse apparel fabrics, zips, studs, sharp edges, and the like can damage the covers. Turn the covers inside out wash to them, close any zips, and protect the covers from being damaged by the hook and loop fastener. Do not spin-dry.
Draw the covers whilst still slightly damp over the frames and let them dry. The fibres expand easier when the fibre is damp. Even if the fabrics are pre-washed ex works, fabrics with cotton can shrink 2-3%.
Use the upholstered seat again once the fabric has dried completely.
Imitation leather is a generic term that refers to all leather-like composite materials. The imitation leather coating may vary. Consequently, as in the case of fabrics and leather, the properties of the different surfaces cannot be compared.
In general, imitation leather is said to be an easy-to-maintain, long-lasting alternative to leather. Nevertheless, regular cleaning of extensively used areas as armrests and back is advisable, because contact soiling such as perspiration, body creams and grease in the long term attack imitation leather, remove the plasticisers, and can cause a chemical reaction. Hardening, discolouration and cracks on the surface can occur as a result.
Use distilled water, soap solution and a cotton cloth for cleaning. Avoid contact with solventbased, alkali or abrasive cleaning agents. Remove carefully all residual cleaning agent after the cleaning, as they could lead to rapid resoiling. Dry with a soft, dry cloth.
Unlike leather, imitation leather must not be treated with grease or cream. So do not use any leather products. Suitable care products are indicated at www.lck-international.com.
Leather is generally a natural, noble covering material. Up to 4 to 5 leather skins are often processed for one dining corner.
The animals had lived under different conditions. Differences in structure, colour deviations as well as natural and growth characteristics are nature related and constitute a typical property of the product. These signs of life such as insect bites, skin creases, etc. do not impair either the value or the durability of the leather, but make each piece of furniture a unique specimen.
Care is important for leather, otherwise the cover can dry out and the leather can become brittle.
In general, it can be said that the more natural and more expensive the leather, the more sensitive it is.
- Coated leather
Coated leather is referred to as pigmented leather. The pores are closed by means of a colour layer on the surface, and an even image with few natural characteristics emerges. Liquids do not penetrate as fast in the leather.
Coated leather is robust and easy to maintain thanks to its sealed surface. Colour abrasion may occur through use on areas exposed to extensive stress.
For everyday cleaning, it suffices to dust the leather with a dry cloth (no micro-fibres).
- Aniline leather
Aniline leather refers to leather dyed with aniline. This generally very expensive and valuable leather is particularly breathable, skin-friendly and absorbs body heat rapidly. It is an open-pored leather without pigment coating, and as such it is more susceptible to soiling than coated leather and requires careful use. Owing to its transparent visual appearance, all natural characteristics, such as colour and structure differences, leather spots, grain, skin wrinkles, tick bites, scrapes from hedges and the like are visible and desirable.
Because of these properties, deviation from the samples is always possible. Leather can fade over time and become greasy with using (patina). A dry dust cloth or a soft brush suffices for everyday cleaning. Spots should be removed immediately when they occur using a terry cloth or household wipe. Do not rub! Residual spots can be cleaned with a slightly moist terry cloth. Not too wet, to avoid edges and always from the outside to the inside so as not to enlarge the spot. Dry the area with a hairdryer set at cold air.
- Suede leather
Regarding our suede leather, this is also an aniline leather, getting it’s smooth nubuck finish through hand sanded surface. Insect bites, fattening folds, hedge scars, and possible vein marks are all natural characteristics that may occur with the time (see also: Aniline leather)
Please notice that using care or cleaning products might change the leather touch.
Light can change not only the appearance but also the feel of the leather. Always make sure that your furniture is not exposed to direct sunlight or strong artificial light. Avoid the vicinity of active heat sources also, as these can dry the leather and make it porous and brittle.
Normal maintenance care requires only a duster or an occasional wipe with a dry cloth.
It is best to remove spots immediately after they appear. Dab spilled liquids immediately with an absorbent cloth or paper towel, so that the liquid does not penetrate into the leather. Never rub on the spot.
Do not treat grease spots in natural leather (aniline leather and suede leather). These often move into the leather and become invisible within weeks.
Do not use any solvents, as they can attack the surface of the leather.
Suitable care products are indicated at www.lck-international.com, but you can also contact your furniture manufacturer.
The invisible part of the frame of most models consists of solid beech.
For the visible components, you can choose between different colour shades in beech, oak or walnut.
Please note that any wood armrests must be cared for according to the corresponding surface treatment (varnished or oiled).
Varnishes form a protective layer for the wood. Special care should be taken to clean armrests regularly (water, pH-neutral soap) to prevent the varnish from contact soiling such as perspiration, body creams and grease that would make it lose its protective function.
On oiled surfaces, the oil applied penetrates in the wood and, unlike varnishing, does not close its pores. So oiled armrests and legs are more sensitive than varnished surfaces. If necessary, the surface of the wood can be sanded with sandpaper and oiled again. Please note that this is possible only with naturally oiled – and not with stained – colour shades. If you are not sure, contact your contractual partner beforehand.
Various of our models are optionally available with metal frames as well. These require no special care. If you clean the underframe with a moist cloth, make sure that the frames are then dried to avoid rust spots.
In the case that you should use a PH neutral soap for cleaning, please pay attention not to leave any soap residue on the frame, as this could result in creating streaks or stains if left.
Some of our models include a turning mechanism, these parts do not need any special maintenance. Please note that on operating it is possible that these parts could issue a noise, this is not a fault and no cause for alarm.
We are always intent to provide consistently high quality. The quality, comfort and durability of the models are tested using our own testing equipment before they are presented to you.
Should a defect be detected during the legal guarantee, however, please contact your contractual partner at once. Please send photographic examples to demonstrate clearly the issue in question. He will in turn refer your claim to us with the necessary information.
Please note that consumables such as gliders and gas springs are subject to wear and tear guide lines and therefore excluded from warranty.
Irrespective of the material used, construction, processing and price, three important product properties must be taken in account for qualitative assessment of furniture, as they do not entail any material defects in subsequent changes from normal, natural use:
- Typical properties
Result from special material properties (e.g. wood grain or knotholes)
- Model-related properties
Optical appearance of a model (e.g. different veneer pattern)
- Usage properties
Use-related changes, which are not attributable to quality and processing (e.g. influence of light on real wood)
Wood is a natural material with characteristic growth features such as marking, structure and colour. Distinctive authenticity features such as adhesions, irregularities, vascular rays, and knots are typical properties of wood. Every tree is unique in terms of structure and colour.
So no absolute colour and structure equality can be guaranteed between planning sample and delivery. In many types of wood, such as oak, different structures and colour deviations may occur in a single longitudinal section, so that they can be completely different left and right. Accordingly, differences within a table and even within one slat, are possible. This is typical of the material and is not a reason for complaints.
The surface treatments (see: Furniture surfaces and properties) affect the natural colour shade of the wood differently. Differences in the colouring can also occur between “naturally oiled” and “naturally varnished” wood.
On tables with vertical and horizontal direction, bright and dark colour and structure accents can occur, depending on the type of wood, position and incidence of light.
Similarly, colour differences can occur between solid wood and veneer because of the different substrate.
According to the model open knotholes and cracks will be worked in, to give the model a rustical effect (typical property of the model).
As the colour of wood changes over time (see also: Influence of light) sample matching is recommended when re-ordering.
The quality of a piece of furniture doesn’t depend on whether it is made out of wood material or solid wood. The correct use of the material is important. Depending on where it is to be used, a piece of furniture out of wood material may be even more suitable than solid wood. Unlike solid wood, the furniture stays in form and cannot crack (advantage in the case of district heating).
We use various substrates in our production, which can be laminated with real wood veneer, HPL or Fenix©.
Solid wood refers to slats which are cut from the full wood of a tree trunk.
Solid wood is the most versatile, most noble and most beautiful natural product used in furniture production. Its distinctive colour, structure and growth characteristics enable you to obtain a real unique specimen.
The statement “wood lives” rings true. For even it is delivered and assembled, wood continues to absorb moisture and to release it again. It is therefore important to avoid major temperature and humidity fluctuations, because otherwise wood begins to “work” again. This can lead to cracks, warping or shrinkage (according to RAL) of the wood (see also: Indoor climatic conditions).
Overheating, and dry air, should be avoided, particularly in winter. In general, furniture should not be close to active heating elements. District heating is to be recommended only for solid wood furniture with special protection.
We try to counter the natural deflection of the wood with the metal profiles embedded in the worktop and the alternating strata of the individual slates. It cannot however always be completely excluded. As long as the deflection lies within the tolerances, neither the safety nor the function of the furniture is impaired, there is no reason for complaints.
Please do not put any hot, heavy, sharp-edged or damp objects, which can cause lines or dents, directly on the table top.
Spilled liquids must be dabbed immediately. Never rub with pressure on a spot. Do not let the liquid penetrate in the wood so as to avoid stains.
Daily care does not require much effort. Dusting with a dry, white cloth or damp chamois in the fibre direction of the wood will suffice.
Do not use micro-fibre cloths, steam cleaners or dirt erasers (except for Fenix©), which contain fine particles. They can damage the surface.
Make sure that your tableware (dishes, cups, etc.) is always deburred, as otherwise it may leave scratches on the surface of your furniture.
We offer you a wide selection of furniture surfaces. Each of these surfaces offers various advantages, but also requires different care. Always select the surface quality in consideration of the utility and your requirements of the furniture. In general, the more natural the wood, the more sensitive the surface will be.
Please note that chemical reactions or discolouration can occur in furniture surfaces that come into longer contact with different materials (especially plastic).
Some of our types of wood are stained, depending on the desired colour shade.
Pigments are applied on the wood for that purpose. The natural grain of the wood remains visible.
Please note that dark colour shades in particular can cause colour differences in the table. These are caused by different densities in the wood, where the applied staining takes differently. The original colour of the wood also influences the end result. This is a typical property of the material, and is not a reason for complaints.
In addition our wood is given a protective coating, whereby we draw a distinction between oiled and varnished surfaces.
1) Varnished surfaces
A varnished surface is recommended for tables that are exposed to heavy wear and tear. The coat of varnish protects the material from external influences. The varnish confers a nice shine to the wood and makes the table less susceptible. Nevertheless, spilled liquids should be removed as rapidly as possible, because otherwise they can attack and damage the protective coating.
Varnished surfaces can be cleaned with water with some detergent (without bleach additives). Please do not use any cleansing, polishing or abrasive materials. Then dry the surface with a soft cloth.
The pores of the wood are closed by varnishing. A shiny, silky protective coating results.
A matt finish is defined by its matt appearance. Here once again, the pores are closed with a coat of varnish.
Take care, however, that the surface is not rubbed or polishing by crockery, otherwise it will lose its matt appearance.
Please be aware that on dark finishings, signs of wear (i.e. little scractches) are much more noticeable than on light or natural finished surfaces.
2) Oil treated surfaces
Unlike varnished surfaces, the pores of an oil treated table are not closed. The oil penetrates in the wood. The wood retains its natural appearance, its warm feel and the original smell of wood.
The surface is thereby more sensitive and more care intensive than a varnished surface.
Liquids should be removed immediately to prevent penetration in the wood structure and thus stains. Should stains nonetheless occur, use the oil care set that is supplied with the table.
Please note that scratches and smaller damages can be repaired with fine sandpaper only in the case of natural oiled colour shades. If you have a stained-oiled table, and removed the staining by sanding, spots would occur. If you are not sure, please contact your contractual partner.
For long-term care, treat your table once to twice a year with the maintenance care oil that is supplied with it, or otherwise with commercially available linseed oil. Clean the surface beforehand.
Oiled surface should not come into contact with liposoluble cleaning agents.
- Brushed surfaces
A brushed surface can be ordered as an option for various solid table models. Here, the softer wooden layers are removed by brushing the surface and pressed. A harder, compressed surface is left behind. This process brings the structure and colour of the wood even clearer to the fore and confers a unique appearance on the table. The natural character of the table comes particularly into its own as a result.
Owing to the special surface treatment, it is not possible to fill and repair the knotholes present.
HPL stands for High Pressure Laminate. It consists of continuous evenly layered laminates, which are impregnated with artificial resins.
The different layers are pressed together into one solid, no longer accessible composite under high pressure with heat applied concurrently.
Owing to the non-porous surface, the material does not absorb any smell or flavour of food or chemicals. HPL surfaces are moreover resistant and can withstand temperatures of up to 130°C in the short term. Because of its properties, HPL is often used in furniture design.
In spite of its positive heat and scratch resistance properties, it is always recommended to use a table mat and cutting board.
These table tops are being made of different rock types burned at very heigh temperatures. This can lead to colours differences, spots in the surface, differences of hight and structure. These are material typicals and no reason for claim.
Ceramic plates are easy to clean and fire resistant.
Fresh stains are always easier to remove. Stains on ceramic plates also should therefore be removed as promptly as possible. To remove light stains and marks, use a moistened cloth and neutral detergent, all-purpose cleaner, glass cleaner without silicone or mild vinegar-based cleaner. Grease stains can be removed with alkaline cleaners. Limescale spots are best removed using vinegar-based or limescale cleaner. Oil, wine, vinegar, tea, coffee or juice can be removed with a moistened cloth.
For stubborn soiling and dried stains, use a plastic scraper. Then apply a mild abrasive cleaner (for ceramic stove tops) and scouring sponge without metal components. Repeat the process if necessary.
After cleaning with a cleaning product, always rinse with water and dry.
In spite of the high scratch resistance, we recommend that a cutting board should always be used as a substrate and table mat. Hard blows – especially on edges can cause flakings or cracks.
Acrylic and nitro-based colours (e.g. text markers) can discolour the surface with lasting effect.
Please avoid contact with strong bleach, scouring agent, colorant, battery acid, aggressive solvent, bating, hydrochloric acid, dichloromethane, caustic soda, paint remover, etc.
The surface of this innovative material is characterised by its extreme matt appearance and velvety smooth feel. Fenix© is easy to clean and permanently anti-bacterial.
Micro-scratches on the surface can be repaired.
Remove soiling with the help of grease removers and a clean micro-fibre cloth. Then wipe with a micro-fibre cloth and warm water. You can fall back on white spirit for stubborn stains.
Avoid abrasive or scouring substances and sponges, highly corrosive or alkaline products, furniture polish and re-lubricating cleaners. The latter can leave a film on the surface.
Regular cleaning with a dirt eraser is recommended for the lasting regeneration of the surface.
To remove micro-scratches, rub the eraser in circular movements over the area concerned.
In spite of its positive heat and scratch resistance properties, it is always recommended to use a table mat and cutting board.
- Table underframes made of brushed stainless steel
These can be cleaned with a soft cloth, lukewarm water and neutral soap. Wipe dry afterwards.
- Table underframes made of cast iron or powder coated steel
The cleaning here is carried out with a soft sponge, lukewarm water, and neutral soap. Please ensure not to leave soap residue on the surface to dry out as this could produce a stain or streaks. Do not forget to dry them afterwards.
We offer you a wide selection of different extension systems.
For tables with extension functions, always read carefully the user’s instructions first. Careful attention to the instructions of how to handle and operate your extension is essential otherwise you risk causing irreparable damage to the mechanism.
For tables with top or insertion extensions, the glued joints and the grain of the individual slats are not in a single pass up to the end of the extension or insertion, so that colour and structural differences of the extension occur also on the table top.
The functional parts used require technical and material processing within a certain leeway. Dimensional tolerances or a slight misalignment cannot be avoided and are typical of the product. A slight difference in height which ensues as a result between the table top and the extension is consequently acceptable.
Different materials on top and extension can also cause an offset with the time, if both develop differently.
Please note that owing to the influence of light on real wood tables (veneered and solid) with extension or pull-out system, the surfaces of the table and extension top change in different ways (see also: Influence of light).
Furthermore, store the extension plates always in the same room as the table itself, to preclude any different working of individual wood elements (see also: Internal climatic conditions).
Take care when storing on cabinets, as warm air always rises up.
Always bear in mind that extension elements cannot hold the same loads as the main top.
We are always intent to provide consistently high quality. The quality, comfort and durability of the models are tested using our own testing equipment before they are presented to you and please send photographic examples to demonstrate clearly the issue in question
Should a defect be detected during the legal guarantee, however, please contact your contractual partner at once. He will in turn refer your claim to us with the necessary information.
Please note that consumables such as gliders are subject to wear and tear guide lines and therefore excluded from warranty.